Privacy Policy

Last Updated: January 18, 2026

1. Introduction

Welcome to LittleLux

LittleLux operates the website https://litlelux.com/ in Bangladesh. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent before processing your information for the relevant purpose.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order or contact us, we may collect:

Full name
Mobile phone number
Delivery address and location
Order details and purchase history
Information you provide when contacting customer support

B. Payment Information

We may process payment-related information necessary to complete your purchase.

If you pay through a third-party payment provider, that provider may collect and process your payment information under its own privacy policy.

We do not intentionally store full payment card details unless explicitly stated otherwise.

C. Technical Information

When you visit our website, certain technical information may be collected, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website or traffic source
Date and time of website visits
Interactions with website content

This information helps us understand how visitors use our website and improve its performance.

3. How We Use Your Information

We may use your information to:

Receive, process, and confirm orders.
Arrange product delivery.
Contact you about order confirmation, delivery, returns, or refunds.
Provide customer service and respond to inquiries.
Improve our products, website, and shopping experience.
Detect suspicious activity and prevent fraud.
Analyze website traffic and customer interactions.
Measure and improve advertising performance.
Comply with applicable legal and regulatory requirements.

We do not use personal information for purposes incompatible with the purposes described in this policy unless permitted by applicable law or with the required consent.

4. Cookies and Tracking Technologies

LittleLux may use cookies, pixels, tags, and similar technologies to improve website functionality, understand visitor behavior, measure advertising results, and analyze website traffic.

These technologies may collect information about your device, browser, website activity, and interactions with our website.

4.1 Google Analytics

We use Google Analytics to analyze website traffic, understand visitor behavior, evaluate website performance, and improve our services.

Google Analytics may collect information such as pages visited, session information, device and browser details, approximate location, and interactions with website content.

Google processes information according to its applicable terms and privacy policies.

For more information, visit:

https://policies.google.com/privacy

4.2 Meta Pixel

We use Meta Pixel, provided by Meta Platforms, to measure advertising performance and understand how visitors interact with our website after viewing or clicking advertisements on Facebook, Instagram, and other Meta services.

Depending on our website configuration and your consent where required, Meta Pixel may collect information about website visits, page views, product interactions, and purchase-related events.

This information may be used to measure advertising conversions, understand campaign effectiveness, build advertising audiences, and deliver more relevant advertisements.

For more information, visit:

https://www.facebook.com/privacy/policy/

4.3 PixelYourSite

Our website may use PixelYourSite, a WordPress plugin that helps configure and manage tracking integrations, including Meta Pixel and Google Analytics.

PixelYourSite itself is a technical integration tool. The information collected depends on which tracking services and events are enabled on our website.

4.4 Managing Cookies

You can manage or disable cookies through your browser settings. Where required by applicable law, we will request consent before activating non-essential cookies or tracking technologies.

Disabling certain cookies may affect website functionality and the accuracy of analytics or advertising measurements.

5. How We Share Your Information

We do not sell your personal information to third parties.

We may share relevant information with service providers when reasonably necessary to operate our business, including:

Delivery companies: To deliver your orders.
Payment providers: To process payments where applicable.
Website hosting and technical providers: To operate and maintain our website.
Google: To analyze website traffic and usage through Google Analytics.
Meta Platforms: To measure advertising performance and support advertising-related features through Meta Pixel.
Legal authorities: When disclosure is required by law or necessary to protect our legal rights.

We aim to limit the information shared to what is reasonably necessary for the relevant purpose.

Third-party services may process information according to their own privacy policies and applicable legal requirements.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, delivery, customer support, recordkeeping, dispute resolution, and legal compliance.

When information is no longer required, we will take reasonable steps to delete it or otherwise protect it in